Privacy Policy

Thomas V. Ryan, Auctioneers-Valuers-Surveyors are committed to protecting and respecting your privacy. This policy explains how we collect, use, process and disclose your information, including personal information.

Who we are

The offices of Thomas V. Ryan are located at Dempsey Square, Thurles, Co. Tipperary (Eircode: E41 A4P5). We can be contacted by post, phone (0504 – 26846) or by email –

Data Collection

We will collect and process information you give us (name, email, telephone numbers, postal address etc.) in order to carry out our services or to take steps at your request prior to undertaking to provide services for you at your consent for the purposes of our legitimate interests, such as to inform you of changes to our services or to provide you with information about other services we offer.

Your information is collected from:

  1. Requests for information via our website, email, telephone, post etc.
  2. In-person contact
  3. Requests for information received from third parties such as :, etc

If you choose to correspond with us further, we may retain the content of your communications along with your contact information and our responses, as required by the Property Services (Regulation) Act, 2011 and for the purpose of providing you with the relevant property service/transaction.

In the event that you engage us to provide property services or consultancy we will require the following to be certain of your identity (photo ID and some form of documentation with proof of your place of residence.) This information is all collected in the context of compliance with our anti-money laundering obligations.

We may use your bank account details, building society or similar account details for example if you are selling or letting through us in order to arrange payments due to you etc.

Where necessary (e.g. where you are looking to purchase or rent property), information relating to your financial means (such as documentary proof of funds).

We do not share personal information with third parties except as necessary to carry out our business or your request or as required by law or other legal processes, and we never sell your personal information. We may disclose your data in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

Why we gather information

  • Allow us to provide you with the services you request from us;
  • Comply with legal obligations we might be subject to (such as anti-money laundering);
  • Provide you with information about other services we offer that are similar to those you have already requested of us or enquired about;
  • To notify you of changes to our services;
  • To monitor and improve the quality of our services;
  • To allow you to participate in events organised by us

Data Security

We take our data security responsibilities seriously. However, the transmission of information by means of the internet, including through email, is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from us by means of email and any such transmission is at your own risk.

Cookies Policy

Cookies are small data files placed on your computer or internet enabled device by websites to add functionality. A cookie can be used to identify a user’s computer or internet enabled device to the website, or to other third-party websites. Cookies help to improve the usage and effectiveness of the website, for example, by remembering preferences expressed by a user or tracking a user’s use of the website for statistical analysis.

If you would like to restrict the use of cookies, you can turn off the cookie acceptance option in your browser settings. Please note that disabling cookie support may prevent the website from functioning properly and you may not be able to fully utilise all its features and services.

Data Retention

In the absence of any legal requirements, your personal data will be retained for as long as necessary for the purpose of processing the tasks listed above. This means your data will be deleted if you withdraw consent to processing or the data is no longer required or inaccurate.

Where we store your data

We may store your information in different places. Physical files are stored in our office and our archives. Electronic files are stored on our computer system.

How can the data subject raise a complaint?

Please contact us in writing if you have any queries regarding this Privacy Notice.

If you wish to raise a complaint about Thomas V. Ryan please inform us in writing. We will acknowledge receipt of all complaints and will endeavour to investigate the complaint as soon as reasonably practicable.

Your rights

You choose whether or not you wish to receive information from us. If you wish to receive direct marketing communications from us about our products and services, then you can contact us at

You have the right to ask us to stop processing your personal data for direct marketing purposes.

Data Protection Information

We may update this privacy statement from time to time and will publish such updated version on our website, as appropriate.

Further information about Ireland’s data protection regime may be obtained by visiting the Data Protection Commissioner’s website